How to Connect Outlook Mail to SmoothHiring

Adding the App

Prerequisites

• A SmoothHiring employer account with access to Settings → Account → Connected Apps
• An account with Outlook Mail and permission to authorize apps

Add the app from SmoothHiring

1. Go to Settings → Account → Connected Apps.
2. Find Outlook Mail under Email.
3. Click Connect and sign in with Microsoft.
4. Allow SmoothHiring to send email on your behalf.
5. Return to SmoothHiring. Outlook Mail shows as Connected.

If adding the app fails, see Troubleshooting.

Usage

• Send candidate email from your Outlook address
• Use interview, rejection, and thank-you templates

Removing the App

Remove from SmoothHiring

1. Go to Settings → Account → Connected Apps.
2. Find Outlook Mail under Email.
3. Click Disconnect and confirm.

Remove from Microsoft

Follow your provider's connected-apps or third-party access settings and remove SmoothHiring.

Implications of removal

• SmoothHiring stops sending mail from that Outlook address
• Templates and history stay in SmoothHiring

How user data is handled after removal

• The Outlook Mail connection for that user is cleared
• Outlook Calendar and Teams stay connected unless you disconnect those separately

Troubleshooting

Related Pages

• Connected Apps
• Email & Calendar Integration

Contact Support

• In-app chat in the bottom-right corner of SmoothHiring
• Email: support@smoothhiring.com
• First response: typically within 1 business day
• Hours: Monday–Friday, 9:00 AM – 6:00 PM Eastern Time

See Contact Support.