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SmoothHiring

SmoothHiring

Password & Security Settings

Password & Security Settings

The Password & Security page helps you protect your SmoothHiring account. Here you can change your password, enable two-step verification, and review your recent login activity.


  • Direct URL: /employer/settings/account/security
  • Navigation: Click Settings in the left sidebar > Password & Security tab.

Page Sections

The Password & Security page is divided into three tabs:

Tab URL Fragment Description
Change Password #password-change Update your account password
Two Step Verification #two-step Configure additional login security
Last Login Info #login-info Review recent login activity

Change Password

Step-by-Step

  1. Navigate to Settings > Password & Security (defaults to the Change Password tab).
  2. Enter your Current Password.
  3. Enter your New Password.
  4. Enter the new password again in Confirm New Password.
  5. Click Change Password.

Password Requirements

SmoothHiring enforces strong password standards. As you type your new password, a real-time Password Validator checks:

  • Minimum length (typically 8+ characters)
  • Contains uppercase letters
  • Contains lowercase letters
  • Contains numbers
  • Contains special characters
  • New password matches the confirmation field

The validator shows green checkmarks for met criteria and red X marks for unmet criteria.

Password Visibility Toggle

Each password field has an eye icon (👁) to toggle between hidden and visible text. Use this to verify you're typing correctly.

After Changing Your Password

  • A success message confirms the change.
  • Your next login will require the new password.
  • Active sessions remain valid until they expire.

Important: If you forget your current password, use the "Forgot Password" link on the login page to reset it via email.


Two-Step Verification (2FA)

Two-step verification adds an extra layer of security to your account. Even if someone obtains your password, they cannot access your account without completing the second verification step.

Available Methods

Method Description
Email Code A verification code is sent to your registered email each time you log in
Security Questions You answer a pre-configured security question during login

Enabling Email Verification

  1. Click the Two Step Verification tab.
  2. Click the button to enable Email Code verification.
  3. Confirm the change.
  4. From now on, each login will require entering a code sent to your email.

Setting Up Security Questions

  1. Click the Two Step Verification tab.
  2. Choose the Security Questions option.
  3. A dialog opens where you can:
    • Select a security question from the list
    • Provide your answer
  4. Save your security question and answer.
  5. Future logins will prompt you to answer this question.

Status Indicator

  • A green checkmark (✓) appears on the Two Step Verification tab when any form of 2FA is active.
  • On the Dashboard, if 2FA is not enabled, a warning icon appears on your profile avatar with the tooltip: "Two-Step Authentication is not enabled. Your account/data may be vulnerable!"

Disabling 2FA

You can disable two-step verification at any time from the same tab. Note that this reduces your account security.


Last Login Info

The Last Login Info tab shows details about your most recent login sessions, helping you detect any unauthorized access:

  • Login date and time
  • IP address
  • Browser/device information
  • Location (approximate, based on IP)

Tip: Review your login info periodically. If you see an unfamiliar location or device, change your password immediately and enable 2FA.


Security Best Practices

Tip: Enable two-step verification (either Email Code or Security Questions) to significantly reduce the risk of unauthorized access.

Tip: Use a unique password for SmoothHiring that you don't use on other websites.

Tip: Change your password every 90 days as a best practice, especially if multiple people share access to your hiring platform.

Tip: If you're an Admin or Owner, encourage all team members to enable 2FA for comprehensive account protection.


Troubleshooting

Issue Solution
"Changing password" stays pending Check your internet connection and try again
Forgot current password Use the "Forgot Password" link on the login page
Not receiving email verification codes Check spam/junk folders; verify your email in Account Information
Security question answer rejected Answers are case-sensitive; try the exact format you used during setup

Last updated 1 day ago
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