How to Connect Gmail to SmoothHiring
Adding the App
Prerequisites
- A SmoothHiring employer account with access to Settings → Account → Connected Apps
- An account with Gmail and permission to authorize apps
Add the app from SmoothHiring
- Go to Settings → Account → Connected Apps.
- Find Gmail under Email.
- Click Connect and sign in with Google.
- Allow SmoothHiring to send email on your behalf.
- Return to SmoothHiring. Gmail shows as Connected.
If adding the app fails, see Troubleshooting.
Usage
- Open a candidate profile and send email from your Gmail address
- Use email templates, interview invitations, and rejection letters
- Candidates see your name and Gmail address as the sender
Removing the App
Remove from SmoothHiring
- Go to Settings → Account → Connected Apps.
- Find Gmail under Email.
- Click Disconnect and confirm.
Remove from Google
Follow your provider's connected-apps or third-party access settings and remove SmoothHiring.
Implications of removal
- SmoothHiring stops sending mail from that Gmail address
- Templates and sent-message history stay in SmoothHiring
How user data is handled after removal
- The Gmail connection for that user is cleared
- SmoothHiring stops calling Gmail APIs on that user's behalf
Troubleshooting
| Issue | What to do |
|---|---|
| Connect fails | Sign out of Google in the browser, then connect again |
| Mail not sending | Reconnect Gmail on Connected Apps |
Related Pages
Contact Support
- In-app chat in the bottom-right corner of SmoothHiring
- Email: support@smoothhiring.com
- First response: typically within 1 business day
- Hours: Monday–Friday, 9:00 AM – 6:00 PM Eastern Time
See Contact Support.