Feature Usage & Limits in Your Plan

Overview

The Feature Usage Dashboard helps you monitor how your organization is consuming SmoothHiring's resources relative to your subscription plan's limits. Understanding your usage ensures you can plan ahead, avoid disruptions, and make informed decisions about when to upgrade.

Every SmoothHiring plan includes specific allocations for features like job postings, assessments, AI analysis credits, and more. The Feature Usage Dashboard provides real-time visibility into these allocations.

Accessing the Feature Usage Dashboard

Navigate to Settings → Account Settings → Subscription
Click on the Feature Usage tab
The dashboard displays all tracked features with current usage

Alternatively, you may see usage warnings in other parts of the application when you're approaching limits.

Understanding the Dashboard

Dashboard Layout

The Feature Usage Dashboard presents your usage data in a clear, visual format:

Feature cards — Each tracked feature has its own card
Progress bars — Visual indicators showing usage against limits
Numerical counters — Exact numbers (e.g., "23 of 50 used")
Status indicators — Color-coded status (green, yellow, red)
Billing period — Shows the current billing cycle dates

Status Colors

Color	Meaning	Action
Green	Under 70% used	No action needed
Yellow	70-90% used	Consider planning for increased usage
Red	Over 90% used	Approaching limit, consider upgrading
Gray	Limit reached	Feature restricted until renewal or upgrade

Tracked Features & Limits

SmoothHiring tracks usage across multiple feature categories. Here's what's measured:

Job Postings

Metric	Description
Active Job Posts	Number of simultaneously active job postings
Total Posts (Monthly)	Total jobs posted in the current billing period
Job Boards	Number of external job boards included for distribution

Assessments

Metric	Description
Assessment Credits	Number of candidate assessments available
Custom Assessments	Number of custom assessment templates
Assessment Types	Which assessment types are accessible on your plan

AI Features

Metric	Description
AI Analysis Credits	Smart Recruiter AI analyses available
AI Job Descriptions	AI-generated job description drafts
AI Screening	Automated resume screening credits

Team & Collaboration

Metric	Description
Team Members	Number of user seats on the account
Associated Brands	Number of brands/subsidiaries
Shared Reports	Number of shareable report links per month

Candidates & Pipeline

Metric	Description
Candidate Storage	Total candidate profiles stored
Pipeline Stages	Number of custom pipeline stages
Email Templates	Number of saved email templates

Careers & Branding

Metric	Description
Careers Pages	Number of custom careers pages
Custom Domain	Whether custom domain is included
Builder Blocks	Access to premium builder blocks

Integrations

Metric	Description
Active Integrations	Number of connected third-party tools
API Calls	Monthly API request limit (for custom integrations)
Webhook Endpoints	Number of webhook configurations

What Happens When Limits Are Reached

When you reach a feature limit, the behavior depends on the feature type:

Hard Limits

Some features have hard limits that prevent further use:

Job Postings — You cannot publish new jobs until you close existing ones or upgrade
Team Members — You cannot invite new users until you remove existing ones or upgrade
Associated Brands — You cannot create new brands until you upgrade

When a hard limit is reached:

You'll see a clear notification explaining the limit
The relevant action button will be disabled
A prompt to upgrade will be displayed
Existing data and functionality remain fully accessible

Soft Limits

Other features have soft limits that allow continued use with degraded service:

Assessment Credits — Once depleted, new assessments cannot be sent but existing ones can still be completed
AI Analysis — Credits reset at the start of each billing period
API Calls — Requests may be throttled rather than blocked

Grace Periods

SmoothHiring provides grace periods for certain limits:

A brief grace period may allow you to continue briefly after hitting a limit
You'll receive warning notifications well before reaching limits
Critical operations (candidate responses, assessment completions) are never interrupted

Notifications & Warnings

SmoothHiring proactively notifies you about usage:

Warning Thresholds

70% used — Info notification in the dashboard
85% used — Email notification to account admins
95% used — Urgent notification with upgrade prompt
100% reached — Feature restriction notification with immediate upgrade option

Notification Channels

In-app notifications (bell icon)
Email to account administrators
Dashboard warning banners
Feature-specific prompts when attempting restricted actions

Upgrading to Increase Limits

When you need more capacity, upgrading your plan is straightforward.

How to Upgrade

Navigate to Settings → Subscription
Click Upgrade Plan or Change Plan
Compare available plans and their limits
Select the plan that meets your needs
Confirm the upgrade and updated billing
New limits take effect immediately

Plan Comparison

The upgrade screen shows a clear comparison of:

Feature limits on each plan
Price differences (monthly and annual)
Which specific limits will increase
Any new features unlocked at higher tiers

Mid-Cycle Upgrades

Upgrades take effect immediately
Billing is prorated — you only pay the difference for the remainder of the cycle
All new limits are available instantly
No disruption to existing workflows

Add-Ons

Some features can be increased without a full plan upgrade:

Extra assessment credits — Purchase additional assessment packs
Additional user seats — Add seats without changing plans
AI credit packs — Buy extra AI analysis credits

Usage Reset & Billing Cycles

Monthly Resets

Usage counters that reset each billing period:

AI Analysis credits
Shared report link generation
API call counts
Monthly job posting counts

Non-Resetting Limits

These are cumulative or concurrent limits that don't reset:

Active job posts (concurrent count)
Team member seats (concurrent count)
Candidate storage (cumulative)
Associated brands (concurrent count)

Viewing Historical Usage

The dashboard includes a Usage History section where you can:

View usage trends over past billing periods
Identify patterns in consumption
Forecast when you might need to upgrade
Download usage reports for budgeting

Best Practices

Check usage weekly — Make it part of your routine to avoid surprises
Set up notifications — Ensure admin email addresses are current for warning notifications
Plan ahead for hiring surges — If you know busy periods are coming, upgrade proactively
Close completed jobs — Free up active job posting slots by closing filled positions
Right-size your plan — If you're consistently under 50% usage, you might be over-paying
Use annual billing — Save 15-20% with annual plans vs. monthly
Monitor AI credits — These are the most commonly exhausted resource

Frequently Asked Questions

Q: What happens to my data if I downgrade my plan? A: Your data is never deleted. However, if you exceed the lower plan's limits, some features may be restricted until you reduce usage.

Q: Can I set custom usage alerts? A: Currently, alerts trigger at standard thresholds (70%, 85%, 95%). Custom thresholds are on our roadmap.

Q: Do unused credits roll over to the next month? A: This depends on your plan. Enterprise plans typically include rollover; standard plans reset monthly.

Q: How do I know which plan is right for me? A: Review your usage history and growth projections. Our team can also provide personalized recommendations — contact support.

Q: Are there any features with unlimited usage? A: Enterprise plans offer unlimited allocations for most features. Contact sales for details.