# How to Connect Outlook Mail to SmoothHiring

![Connected Apps in SmoothHiring](/files/help-connected-appsa93756.png)

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## Adding the App

![Connected Apps](/files/help-connected-appsa93756.png)

### Prerequisites

- A SmoothHiring employer account with access to **Settings → Account → Connected Apps**
- An account with Outlook Mail and permission to authorize apps

### Add the app from SmoothHiring

1. Go to **Settings → Account → Connected Apps**.
2. Find **Outlook Mail** under **Email**.
3. Click **Connect** and sign in with Microsoft.
4. Allow SmoothHiring to send email on your behalf.
5. Return to SmoothHiring. Outlook Mail shows as **Connected**.

If adding the app fails, see [Troubleshooting](/#troubleshooting).

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## Usage

- Send candidate email from your Outlook address
- Use interview, rejection, and thank-you templates

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## Removing the App

### Remove from SmoothHiring

1. Go to **Settings → Account → Connected Apps**.
2. Find **Outlook Mail** under **Email**.
3. Click **Disconnect** and confirm.

### Remove from Microsoft

Follow your provider's connected-apps or third-party access settings and remove **SmoothHiring**.

### Implications of removal

- SmoothHiring stops sending mail from that Outlook address
- Templates and history stay in SmoothHiring

### How user data is handled after removal

- The Outlook Mail connection for that user is cleared
- Outlook Calendar and Teams stay connected unless you disconnect those separately

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## Troubleshooting

| Issue | What to do |
|---|---|
| Connect fails | Sign out of Microsoft in the browser, then connect again |
| Mail not sending | Reconnect Outlook Mail on Connected Apps |

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## Related Pages

- [Connected Apps](/help/account-team/connected-apps)
- [Email & Calendar Integration](/help/integrations-compliance/email-calendar-integration)

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## Contact Support

- In-app chat in the bottom-right corner of SmoothHiring
- Email: [support@smoothhiring.com](mailto:support@smoothhiring.com)
- First response: typically within 1 business day
- Hours: Monday–Friday, 9:00 AM – 6:00 PM Eastern Time

See [Contact Support](/help/billing-support/contact-support).