Open shifts

Staff claim a posted shift. Managers review those claims and put an approved person on the roster.

1. On the employee portal, open Open shifts.
2. Choose Claim on a row that still needs coverage.

A manager then:

1. Opens Open Shifts under Shift & Attendance.
2. On Posted, chooses Post shift, fills the shift, department, date, and slots, and chooses Post.
3. Opens Claims. A new claim shows Waiting.
4. Chooses Approved or Declined.

What you should see

Staff with nothing to claim see No open shifts. The page says there are no open shifts in your department right now.

After Post, the shift is on Posted. Waiting lists the people waiting to claim it. Status on that row can read Open, Filled, or Pulled.

A manager with no claims sees No claims yet. Approved claims stay in the list. Approving a claim says On the roster.

If something looks wrong

Claim is unavailable on a past date.

Approving a claim for a past day stops with Choose today or a later day. Declined is still available.

To take a posted shift down, set its status to Pulled. Staff then stop seeing it as open.