Employee Onboarding
Employee Onboarding
Employee Onboarding is the live record for each hire going through pre-boarding. It links a Job Applicant or Employee, applies an Employee Onboarding Template, tracks portal progress, and creates HR Project/Task work.
Help URL: smoothhiring.com/help/hrms/onboarding/employee-onboarding
Quick reference
| Action | How |
|---|---|
| Create onboarding | Onboarding → Employee Onboarding → New |
| Send portal access | Submit record, or Send Portal Access |
| Preview as employee | Preview Portal |
| Mark HR tasks done | Mark as Completed |
| Reopen portal | Unlock for Employee |
| Create employee master | Create → Employee (from accepted applicant) |
Desk path: /app/employee-onboarding
Creating onboarding
- New Employee Onboarding.
- Select Job Applicant (accepted candidate) or Employee (internal transfer) — one is required.
- Pick Employee Onboarding Template — loads activities and document rows.
- Set Date of Joining and Onboarding Begins On.
- Verify Employee Name and Email (from applicant/employee).
- Save (draft), then Submit.
On submit
- Creates Project + Tasks from template activities.
- Sets
boarding_statusto Pending. - Creates or enables Onboarding User and emails portal link (
/app/onboarding-portal). - Sets
portal_access_sent_on.
Portal progress fields
| Field | Meaning |
|---|---|
| Onboarding Progress | Overall % complete |
| Documents Completed | Document checklist progress |
| Section Status | JSON map of portal sections |
| Onboarding Completed | Employee submitted portal |
| Field Values | Saved portal form data |
HR actions after submit
| Button | When to use |
|---|---|
| Send Portal Access | Resend credentials / link |
| Sync From Template | Template gained new docs/activities |
| Preview Portal | QA employee view |
| Mark as Completed | Close HR tasks and project |
| Unlock for Employee | Allow edits after completion |
| Create → Employee | Convert accepted applicant to Employee |
E-sign documents
For document rows with a Signature Template:
- Employee opens Onboarding Portal.
- Clicks Sign document →
/sign/{token}. - Signed PDF attaches to the row; progress updates.
Requires Employee linked with valid email before signing.
Completing onboarding
When the employee clicks Submit onboarding:
- Mandatory sections and documents must be complete.
onboarding_completedis set.- Mapped fields copy to Employee.
- HR Manager and onboarding owner are notified.
Troubleshooting
| Issue | Fix |
|---|---|
| Portal email not received | Check spam; use Send Portal Access; verify email on applicant |
| Duplicate onboarding error | Cancel/archive existing onboarding for same person |
| Cannot e-sign | Link Employee with email first |
| Progress not 100% | Check mandatory docs/sections and either/or groups |
Related guides
Last updated: May 2026
Smooth LMS (training)
| Guide | Link |
|---|---|
| LMS help home | smoothhiring.com/help/lms |
| HRMS + LMS overview | lms/hrms-integration/overview |
| Auto-provision LMS access | lms/hrms-integration/employee-auto-provisioning |
| Onboarding mandatory training | lms/hrms-integration/onboarding-mandatory-training |
| Compliance vs certificates | lms/hrms-integration/compliance-vs-lms-certificates |
| Mandatory courses | lms/courses/mandatory-training-and-validity |
| Course categories (folders) | lms/courses/categories-and-tags |
Last updated 1 week ago
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