When a month is locked

An employee sees a lock after they submitted the month and the availability deadline has passed. A scheduler reopens that month from Availability under Shift & Attendance. Publishing a schedule does not create pay, and a locked month does not create pay.

1. Open Availability in the employee portal and go to the month.
2. Read the message: This month is locked. Ask a scheduler to reopen it if you need to make a change.
3. A scheduler opens Availability, finds the person, and sets Status from Submitted to Reopened.
4. In Reopen availability, add Reason (optional) if you want one, then choose Reopen.

The dialog says the person can update that month and submit again. The note on the dialog is: Use this when someone needs to correct a submitted month after the deadline.

What you should see

After Reopen, the confirmation says Availability reopened. The employee can mark days again and choose Submit.

On the scheduler’s month, a passed deadline adds this to the due line: late submissions need a reopen.

If something looks wrong

Copy last month and Submit stay unavailable while the month is locked. Days on that calendar cannot be selected.

A month that has not been submitted yet shows the due line as that month was due, without the locked message. Submit the month, or ask a scheduler if the deadline has passed and the save is refused with the locked message.

A past month says This month has already passed. Reopen is for a submitted month after the deadline, on the row whose status is Submitted. Choose Cancel in the dialog to leave the month submitted.