This page is for employees. Check in from employee home when you start. The request is saved only if it succeeds. A check-in is not pay.
- Open Employee Portal, then Home.
- Under Time clock, choose Check in.
- Wait until the chip says Checked in at with a time, and the button changes to Check out. A Checked in confirmation appears.
The line under your name can still say you are not scheduled. That line is the day. The chip is the check-in.
What you should see
Time clock sits on the right of the greeting. Before a check-in, the button is Check in. After it saves, the chip reads Checked in at and a time, and the button is Check out.
Under the button, the page says location is captured only for this check-in, it does not prove who you are, and a failed request is not saved.
If something looks wrong
Check in is missing when the time clock is off for you.
If the button already says Check out, you are already checked in. The chip shows Checked in at. After midnight, an open check-in from the previous day still shows Check out.
If you are offline, the button stays off and the page says a check-in is saved only after this page can reach SmoothHiring. Try again when you are back online.
If the request fails, the notice is Check-in failed. Nothing is saved.
If the company turned on Refuse clock-in outside a work site, a check-in away from a work site is refused. That switch is under Scheduling, in Schedule rules, and it stays off until someone turns it on and chooses Save rules. The message is You are outside the work site. Clock in from the workplace. If the page cannot see location, it says Allow location so we can confirm you are at a work site.
At a shared desk, use the shared clock code and confirm on the page. When you leave, check out.