Demos’ Restaurants: How to Hire the Best Employees When Your Customers Come First
There’s no free lunch—that’s a universal law. If you want something, you’re going to pay for it. For top restaurant chain, Demos’ Restaurant, the price they paid for making customer service their number one priority was a reputation as a tough place to work. And that, of course, creates a pretty big challenge if you’re […]
Why Hiring Someone From a Well-Known Company Can Backfire
Authors’ note: this post is based on a hiring manager we know. We’ve changed all names and some telling details. Hiring top performers from well-known companies can sometimes work wonders, but it can often backfire. Unfortunately Stu, head of sales at a software company, experienced the bad side. Stu, who is now a SmoothHiring, client, […]
