Taking Quizzes and Viewing Results

Portal: /lms · Desk: Learning workspace

Overview

Learners access quizzes through the Smooth LMS portal at /lms. When a lesson includes a linked LMS Quiz, the quiz interface renders inline—questions appear one at a time or in a scrollable form depending on UI configuration, with optional timer, attempt counter, and submission history.

This guide covers the learner experience from starting a quiz through reviewing scores, retaking when allowed, and understanding how results affect course progress and certification eligibility.

Accessing a quiz

From a course:

1. Log in to /lms with your employee account (LMS Student role).
2. Open My Courses or follow a Training Assignment link.
3. Navigate the course outline; lessons with quizzes show a quiz icon or checkpoint label.
4. Open the lesson. Read content, then click Start Quiz when ready.

From a cohort:

1. Open the cohort (LMS Batch) from My Cohorts.
2. Check the Assessments section for scheduled quizzes.
3. Select the quiz to begin.

Prerequisites: You must be enrolled in the course (LMS Enrollment) or cohort (LMS Batch Enrollment). Mandatory courses may auto-enroll during HR onboarding. If you see "not enrolled," contact your trainer or HR.

Starting and answering questions

When you click Start Quiz:

1. The system loads questions via get_quiz_questions. If Randomize Question Order is enabled, order shuffles each attempt. If Questions Per Attempt is set, you receive a random subset.

2. A timer starts when Duration is configured—displayed as MM:SS or HH:MM:SS. When the timer reaches zero, the quiz auto-submits.

3. Answer each question:

   • Choices — select one or more options
   • True/False — pick True or False
   • User Input — type your answer
   • Open Ended — enter a text response (may require instructor grading)

4. Navigate between questions using Next / Previous or the question list.

5. Click Submit Quiz when finished—or wait for auto-submit on timeout.

The client sends started_at timestamp for timed quizzes; late submissions beyond the grace period are rejected server-side.

After submission: scores and feedback

Immediately after submit, you typically see:

• Score — points earned vs Total Points
• Percentage — compared to Passing Percentage
• Pass / Fail indicator
• Per-question feedback — when Show Answers is enabled, correct options and explanations display

Open-ended submissions may show Pending review until an evaluator or AI grading assigns marks. You receive a notification when grading completes.

Submission History: When Show Submission History is on, prior attempts list with date, score, and percentage—useful for tracking improvement across retakes.

Attempts and retakes

Max Attempts controls retakes:

• 0 — unlimited attempts
• N — you may submit at most N times

The UI disables Start Quiz when attempts are exhausted. Contact your instructor or HR if a retake is needed for compliance (e.g., failed safety quiz)—they may delete a prior submission from desk or adjust quiz settings.

Each attempt creates a separate LMS Quiz Submission record. Evaluators see full history; learners see summarized history when enabled.

How quiz results affect progress

Passing a lesson quiz updates course progress through save_progress_after_quiz. The LMS Enrollment Progress percentage increases as lessons complete.

Courses with Enable Certification may require 100% progress before certificate issuance. Failed quizzes block completion until you pass—check the course outline for incomplete checkpoints marked in red or with a lock icon.

Cohort assessments may have separate due dates on the batch dashboard; missing due dates does not always block course progress but appears in trainer reports and Mandatory Training Compliance analytics.

Viewing results later

In the portal:

• Return to the quiz lesson—submission summary and history appear below the quiz card.
• Quiz Results page (if linked in sidebar) lists recent submissions across courses.

In desk (if you have access):

• /app/lms-quiz-submission filtered to your user shows all submissions.

Managers and HR reviewing employee compliance should use desk lists or Statistics dashboard—not the learner's personal view.

Open-ended and AI-graded answers

Open Ended questions require human or AI evaluation:

1. Submission saves with zero or provisional marks on open rows.
2. Batch Evaluator opens LMS Quiz Submission, reviews Result child table, assigns Marks per question (cannot exceed Marks Out Of).
3. On save, Score and Percentage recalculate; pass/fail updates.

When AI grading is enabled, grade_open_answer compares the response to expected key points and returns score 0–100 with feedback—useful for high-volume training with consistent rubrics.

Learners see updated results after grading via notification and refreshed quiz lesson view.

Tips for learners

• Read the full lesson before starting timed quizzes.
• On timed exams, answer easy questions first, then revisit flagged items if navigation allows.
• For open-ended questions, use complete sentences and reference lesson terminology—helps AI and human graders.
• If you pass, download the PDF report (see Print PDF guide) for your records.
• Failed mandatory quizzes: notify HR so Employee Compliance status stays accurate.
• Use the AI Training Assistant on lesson pages to clarify concepts before attempting the quiz.

Troubleshooting

Frequently asked questions

Does LMS training completion automatically update Employee Compliance?

No. Smooth LMS tracks learning progress, quiz scores, and certificates. Smooth HR Employee Compliance is updated separately by HR when a regulatory or policy requirement is satisfied. Download LMS PDFs and attach them to Employee Document, then mark the matching compliance row Complete with the correct renewal date.

Where should quiz PDFs be stored for audits?

Use Employee Document on the employee record with an appropriate Employee Document Type (for example Training Record or Policy Acknowledgment). Include the Quiz Submission Report PDF exported from LMS. For organization-wide retention policies, align document type expiry settings with Employee Compliance renewal periods.

Which desk workspace manages LMS content?

Open the Learning workspace from the app switcher. Desk paths use /app/list name slugs—for example /app/lms-quiz and /app/lms-enrollment. Learners consume training at /lms on the same site.

How do new hires get enrolled in mandatory training?

When Employee Onboarding is created in HRMS, the LMS integration enrolls the employee user in every published Mandatory course and creates LMS Training Assignment rows with default due dates. Ensure the Employee record has a linked User with the LMS Student role.

What is the difference between an LMS Certificate and HR compliance?

An LMS Certificate proves course completion inside Smooth LMS. Employee Compliance in Smooth HR tracks regulatory obligations (training renewals, I-9, background checks) with scheduled expiry alerts. Course certificates do not automatically appear on the HR compliance ledger—HR attaches LMS PDFs to Employee Document and updates Employee Compliance when policy requires.

Can managers view their team's quiz scores?

Managers with Moderator or Course Creator roles can open LMS Quiz Submission list views filtered by course and member. The Statistics dashboard summarizes average assessment scores by course. For official personnel files, export PDFs and store under the employee's HR documents rather than sharing desk login credentials.

Can I pause a timed quiz and resume later?

Timed quizzes run continuously from Start Quiz until submit or timeout. Closing the browser may not pause the server-side clock. Plan uninterrupted time equal to the configured Duration plus a few minutes for review before submitting.

Glossary

Smooth LMS + Smooth HR capability map

Use Smooth LMS for training delivery and assessments, and Smooth HR for employee files and compliance records — both on the same account.

Course completion certificates from LMS are separate from HR compliance records until HR explicitly files them. Attach LMS PDFs to Employee Document or update Employee Compliance when a training record must appear on the official employee file for audits.

LMS roles reference

HR users without LMS roles can still manage Employee Document and Employee Compliance records when L&D provides exported PDFs.

Connecting training records to Smooth HR

Smooth LMS and Smooth HR share one account. Completing a course does not automatically update HR compliance—you connect the two when your policy requires it.

Recommended workflow: When an employee completes mandatory training and passes required assessments, download the LMS certificate or quiz PDF from the Learning portal or desk, then attach it to an Employee Document or update the corresponding Employee Compliance record. HR Managers can configure Compliance Type with renewal periods so expiring certifications trigger scheduled reminders—complementing LMS Training Assignment due dates.

New hires enrolled via Employee Onboarding may receive automatic LMS enrollments for courses marked Mandatory; HR still uses Employee Compliance for regulatory items (I-9, background checks) that live outside LMS.

Related guides

• Print PDF Quiz Reports
• Quizzes Overview
• AI Tutor

Last updated: May 2026