Successful Restaurant Managers are talented individuals; they possess a passion for quality service and a keen ability to self-regulate, all while working under stressful, and high pressure environments. People in the restaurant manager position must balance the tricky role being the public face of, and driving force behind, a restaurant — an indispensable role that calls for a high degree of professional excellence.
We have taken and reviewed real world job advertisements to see how organizations are attracting Restaurant Managers. We have analysed each description using ClearFit’s three key criteria of “About You”, “About the Job”, and “Rewards”. See what works and what fails, and see if you can use this information to create better job descriptions for Restaurant Mangers and more!
Job Posting #1
Restaurant Manager
is a busy multi award winning restaurant located at the on opposite .
We require a dynamic, passionate and enthusiastic professional to join our management team. The applicant will need a hands on approach with an eye for detail and the ability to drive and lead the front of house team.
As Restaurant Manager you will be responsible for the lunch and dinner service in a busy restaurant environment. The role requires a hospitality professional with strong leadership, acute financial management skills and exceptional people skills.
Role responsibilities and attributes:
• Extensive food and wine knowledge
• Providing and ensuring absolute customer satisfaction
• Staff management and training
• Wage cost control and financial accountability
• Exceptional communication skills and professional personal presentation
• High level motivational skills
• Demonstrated experience in similar roles
• Assist in the further development and marketing of the business
• Must have current experience working in an upmarket restaurant
• Current RSA certificate
To be successful in this role you will need to have a minimum of 4 years experience as a manager in a fine dining restaurant and must have pride and passion towards every aspect of the business.
SCORE (out of ten for each category) :
About the organization – 3
About the job – 7
Rewards – 0
Overall (out of 30) – 10
ANALYSIS:
This job description is very one-sided – they are communicating only what a candidate can do for them and fail to mention what they can do for you. The section “Roles and Responsibilities” is extensive; however, the simple bullet points read more like a list and fail to really describe the job functions clearly. It would benefit from a further explanation of the functions as well as the results desired from the job functions.
The little mentioned about the restaurant fails to sell the organization as an employer of choice. Plus, there is no information on rewards that they will offer. This job description will most likely succeed in attracting candidates that just need a job, rather than quality candidates who are looking for an opportunity to further develop.
Job Posting #2
Restaurant Manager
i is made up of 3 distinct areas:
Restaurant Dining Room which seats 280 diners;
Champagne Oyster Bar that accommodates 50 diners;
Basement Cocktail Bar.
This is an exceptional opportunity for a self driven and experienced Restaurant Manager who is capable of facilitating this large dynamic operation, whilst leading our passionate team of F&B professionals in the delivery of premium dining experiences.
Reporting to the Managing Director, you will have a strong focus on maintaining the highest levels of service that our diners are accustomed to, whilst managing all aspects of the day to day operation.
The successful candidate must demonstrate the following experience:
Minimum of 7 years experience as a senior Manager within an operation of a similar profile is essential;
Highly developed customer service skills coupled with passion and extensive knowledge about fine food and premium wine;
Ability and drive to identify and implement revenue generating campaigns that maximise covers and yield;
Strong attention to detail, with the ability to manage competing priorities and apply good judgement, whilst demonstrating exceptional organizational skills;
Strong people management skills – ability to lead a high performing, passionate and engaged team;
Excellence in delivering quality customer service and customer satisfaction ratings including brand standards;
Sound knowledge of compliance requirements
If you believe you can drive to further success reflected in sustainable and increased productivity and profitability, we encourage you to apply. A competitive remuneration package is on offer for the successful candidate.
This opportunity offers very real career progression and development throughout the larger group, provided that you are driven by a passion for excellence.
SCORE (out of ten for each category) :
About the organization – 6
About the job – 9
Rewards – 7
Overall (out of 30) – 22
ANALYSIS:
This is a great job description as they cover all the bases, and use language that is precise, engaging, and informative. While they do not directly sell the organization, they cleverly show how the candidate will contribute to the restaurant’s overall high standard of premium dining, and work alongside passionate and driven professionals. The candidate already has a sense that this restaurant is serious and dedicated about their establishment and the staff they hire.
The job functions are communicated well and deliver what is essential to the position in a succinct manner. They could have expanded more, though this was written for a newspaper which might have restricted the length. Beginning with an overview of the physical set-up of the restaurant is very helpful for candidates to get a sense of the workplace. Rewards are only briefly mentioned, although it is enough to engage candidates and prompt further questions. Overall it is an effective job description that sells the position and organization as an excellent opportunity.
Job Posting #3
, Restaurant Manager
Job Description
on has more plans for expansion…Coming to !
Make the Safe Career Move
Count on Who You Know and Who You’ve Seen Grow!
Would you have what it takes to work for ?
We are seeking management candidates with current relevant experience who possess the following:
3+ years of current full service management experience
A “run it like you own it mentality”
“Hands-on” management style
Interest in community involvement
What we offer you:
Medical, Dental, Vision (all 50% employer paid) Starting in 30 Days
401(k) – 50% employer match after 6 months
Obtainable Quarterly Bonus
Annual Salary Review and Bi-Annual Performance Reviews
Long Term/Short Term Disability
Free Meals for the Manager and Immediate Family
Life Insurance
Employee Assistance Programs
Our Work/Life Balance Programs include:
Manager Schedule Written on a Monthly Basis
5-Day Work Week
3 Consecutive Days Off Every Quarter
One Week of Paid Vacation Every Six Months Starting Day One
3 Closing Shifts Per Week
Hours of Operation 11am to 2am, 7 Days a Week
SCORE (out of ten for each category) :
About the organization – 3
About the job – 3
Rewards – 8
Overall (out of 30) – 14
ANALYSIS:
Rewards are the central focus and selling point with this job description. Unfortunately they fail to mention much about the actual restaurant! Apart from the name, which might be well know in the area, and that they are planning an expansion, candidates are left with nothing of the organization’s culture, brand, or mission. The job description is lacking, listing three points that do not capture the essential job functions. A “run it like you own it mentality” and “’Hands-on’ management style” is vague, and while it may be important, these points should only be mentioned secondary to daily job functions.
It is clear that the description seeks to attract candidates solely with the rewards package offered. While mentioning rewards as part of a complete description is a good idea, to rely solely upon it is a common, yet dangerous strategy, because it sends red flags – perhaps the organization is hiding something about the position or cannot find anything else about the job to sell, so they must rely on the rewards package. Attracting professionals, and dedicated restaurant managers, will be a challenge with this description.
Job Posting #4
GENERAL MANAGER – Upscale
We are a large National restaurant group, we are looking for a General Manager who can transition into a regional Manager.
We are looking for:
Passion for delivering fun, friendly, and professional service in a fast paced environment!
4+ years of RECENT GENERAL MANAGER EXPERIENCE in a full service, upscale concept
Experience in both the front and back of the house is a must!
Stable work history maximum of two companies in the last five years
Must possess STRONG LEADERSHIP skills
Excellent verbal and written communication skills
Strong P&L accountability
Ability to manage all areas of restaurant(s) financial performance, products, and inventory, cash controls, human resource requirements, equipment, operations, local marketing and community relations programs
Proven experience in hiring, training, developing and motivating restaurant team
Solid Career Progression, No Job Hoppers, High volume is a plus!
Job Responsibilities:
You will manage a business which requires supervision of both hourly and management crew to ensure top-quality customer care in a fast-paced environment. Primary responsibilities include: an outstanding operation that assures 100% customer satisfaction of Quality, Service and Cleanliness.
Think on your feet, and focus on delegating.
Effectively implement restaurant systems (i.e. training, scheduling, ordering, inventory, scheduling, coaching, and overall operations)
Work toward achieving profit and loss goals
We are looking for passion for the people, food, and training! if you believe in systems management and have a solid track record and no more that 2 jobs in the last five years we would like to speak to you! we area a strong growing company dedicated to our customer and staff. We are interested in the person first and the task second, we are looking for motivated managers who thrive in a structured environment.
We are building a new location and we are looking to grow this great new concept, we will be looking to hire this positon as a trainee, and we will be setting you up for success to take over your own location!! if this sounds exciting to you please send your resume to me directly and I will contact you in 2 business days if you are a match for this position:
SCORE (out of ten for each category) :
About the organization – 5
About the job – 7
Rewards – 8
Overall (out of 30) – 20
ANALYSIS:
This description will strongly appeal to restaurant managers looking for an opportunity to progress into a higher role. The description really sells the promise of career progression to a regional manager with your own location.
However, discussion of the job functions is general, and could use some refining to become more informative, and candidates would benefit from further explanation of management duties, such as number of staff on a daily basis, and more on the management systems they need to maintain.
There are also a number of spelling mistakes (including in the contact information/email address!), which indicates that this was likely hurried without too much attention to detail. The lack of information about the restaurant is also worrying. From the description given, candidates must gather their own idea of the restaurant. It’s better to directly give a background or organization summary, so as not to cause any false impressions.
Overall though, it succeeds in providing a rough overview of the essential functions.
Job Posting #5
Restaurant Manager
About the Job
Being a Restaurant Manager is challenging, but rewarding work. We are looking for committed professionals who will take full advantage of what we offer. When you join our team, you’ll impact everything we do. You’ll make decisions that make a big difference and you’ll enjoy big rewards.
If you have a passion for people, diversity, service, and culinary excellence, this is your opportunity to build a great future for yourself! As a Restaurant Manager, you will drive our long-term success by creating an environment that combines culinary excellence with a passion for genuine hospitality.
As a Restaurant Manager, your responsibilities will be based on your skills and experience and will be primarily focused on the kitchen, bar or dining area.
Because our culture’s foundation is team-oriented, our leaders our given the training and development needed to successfully manage each operational area of the restaurant. This results in an enhanced experience for our teams and our guests.
Benefits are big here! We offer a full range of rewards including competitive salary, bonus, and generous benefits which include medical, dental, and life insurance beginning as soon as you’re hired. For more details on our benefits go to:
http://www. .com/
Responsible for leading restaurant operations with a focus on the culinary, beverage or service crew members;
demonstrates leadership by living the Promise, driving a culture of operational excellence, and creating over-the-top crew and guest experiences.
Successful performance is measured through consistent delivery of balanced results from the perspective of Guest, Employee, Process Excellence and Financial Results.
This ultimately leads to sustainable growth in sales and profits achieved through People, Personal, Business and Results Leadership.
SCORE (out of ten for each category) :
About the organization – 8
About the job – 9
Rewards – 10
Overall (out of 30) – 27
ANALYSIS:
This is an example of a great description. What they do well here is sell whole package – this description shows a challenging position in a dedicated organization and a full rewards package.
They present an opportunity of how the right person will contribute to the overall success of the organization, and show that he or she will be rewarded well. “You’ll make decisions that make a big difference and you’ll enjoy big rewards.” The organization’s goals are aligned with the job functions, giving candidates a sense they will be a valued team member.
Also this is first description we’ve looked at that mentions culture and gives candidates a real feel of the work environment. They sell the rewards effectively by not focusing too much on the package, but still showing they have much to offer. And candidates are referred to a website where they can view the full package in detail.
When listing the job functions, the description uses understandable language; it is thorough and informative. They also note how job performance will be measured. All-in-all, it paints a great picture of the position for candidates, and as such, will likely attract many great applications.
The Results
In conclusion we have seen a variety of job descriptions for all kinds of restaurants. After analyzing the methods different organizations use to attract job candidates, we can see the common strand of which areas succeed and which areas fail. Job descriptions of a restaurant manager position that balance and detail ClearFit’s three core aspects of about you, about the job, and rewards, sell candidates a much clearer, compelling, and informative look at their job offer.
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