This page is for employees. **Requests** is where you ask to change a shift, work extra hours, or swap with a coworker.

![My requests](/files/help/shot-portal.png)

1. Open **Employee Portal**, then **Requests**. **All requests** on **Home** opens the same page.
2. Choose **Shift change**, **Extra hours**, or **Swap or offer**.
3. Fill in the shift, then send it.

## What you should see

The page title is **Requests**. The subtitle is **Ask to change a shift, work extra hours, or swap with a coworker.**

**Shift change** says to ask to work a different shift, and that once your manager approves, it replaces what you are scheduled for on those days. Choose **Shift to change** (or **Custom dates**, then **From** and **To**), choose **Change to**, and choose **Send request**. The notice is **Shift request submitted**. The table columns are **Dates**, **Change to**, and **Status**. With none yet, it says **No shift requests yet** and **Ask for a shift change and track it here.**

**Extra hours** says to ask to start earlier or stay later on one shift. Choose **Shift**, set **Start** and **End**, add a **Reason** if you want, and choose **Send request**. The notice is **Extra hours requested**. The table columns are **Shift**, **Hours**, and **Status**. With none yet, it says **No extra hours requests yet**.

**Swap or offer** says to give a published shift to a coworker, or trade it for one of theirs. Choose **Your shift**, then **Offer to** and **Offer**, or **Swap for** and **Swap**. The notice is **Request sent**. **Status** lists the requests. With none yet, it says **No swaps or offers yet**.

On **Home**, **Requests** shows the latest ones. With none, it says **No shift or attendance requests yet.**

## If something looks wrong

**Send request** on a shift change stays off until a shift and dates are valid. The page can say **You already have a request waiting for one of these days**, **You’re already on this shift those days**, or **Pick another shift or dates.** A past date says **Choose today or a later day.** If the shift change does not send, the notice is **Failed to submit shift request**.

**Extra hours** says **No published shifts** until a scheduler publishes your week. If **Send request** fails, the notice is **Could not send the request.** **Swap or offer** says **No shift changes yet** in that same case, or **No published shifts** when you already have other requests but no upcoming shift to offer.

**Offer** stays off until you choose someone under **Offer to**. **Swap** stays off until you choose a shift under **Swap for**. If a list is empty, it can say **No one else is in your department yet**, **No coworkers are free for this shift**, or **No coworker shifts nearby fit both schedules.**

If sending a swap or offer fails, the notice is **Could not send the request.**

Work from home and on duty are sent from **Time off**, then **Attendance**, with **Submit attendance**. They are not on this page.

See [Employee home](/hrms/attendance/portal-home).