This page is for managers. An **On Duty** request is an attendance request, not a clock check-in. It waits on **Approvals**, then **Attendance**, until you mark it **Approved** or **Rejected**.

![On duty](/files/help/manager-review-attendance-2.mp4 "A waiting attendance request can be On duty.")

1. Open **Approvals**.
2. Choose **Attendance**.
3. Find the row whose reason is **On Duty**. It shows the person and the dates, and the mark is **Waiting**.
4. Open **Waiting** and choose **Approved** or **Rejected**.

The person sends this from **Time off**, then **Attendance**, with **Reason** set to **On duty**, then **Submit attendance**. On **Approvals**, that reason shows as **On Duty**.

## What you should see

The **Attendance** tab includes a count when someone is waiting. The row reads the dates, then **On Duty**, with **Waiting**.

**Approved** shows the notice **Attendance request approved**. **Rejected** shows **Attendance request rejected**. The row leaves this waiting list.

## If something looks wrong

On duty is not a shift on the calendar and it is not pay. It is the reason on the waiting request.

If you do not see the row, open **Attendance**, not **Leave** or **Shift claims**. If the page says **No attendance waiting**, nobody is waiting.

See [Review waiting attendance](/hrms/attendance/review-waiting) and [Work from home](/hrms/attendance/work-from-home).