# How to Connect Zoho Recruit to SmoothHiring

![Connected Apps in SmoothHiring](/files/help-connected-appsa93756.png)

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## Adding the App

![Connected Apps](/files/help-connected-appsa93756.png)

### Prerequisites

- A SmoothHiring employer account with access to **Settings → Account → Connected Apps**
- An account with Zoho Recruit and permission to authorize apps

### Add the app from SmoothHiring

1. Go to **Settings → Account → Connected Apps**.
2. Find **Zoho Recruit** under **HR / ATS**.
3. Click **Connect** and sign in with a Zoho login that has Recruit — not Mail or CRM only.
4. Allow access and return to SmoothHiring.
5. Click **Configure** if you need to map jobs or onboarding templates.

If adding the app fails, see [Troubleshooting](/#troubleshooting).

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## Usage

- When a candidate is hired in Zoho Recruit, start onboarding in SmoothHiring
- Test the connection from the Zoho Recruit configure page

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## Removing the App

### Remove from SmoothHiring

1. Go to **Settings → Account → Connected Apps**.
2. Find **Zoho Recruit** under **HR / ATS**.
3. Click **Disconnect** and confirm.

### Remove from Zoho

Follow your provider's connected-apps or third-party access settings and remove **SmoothHiring**.

### Implications of removal

- Hire-to-onboarding sync stops
- Onboarding records already created stay in SmoothHiring

### How user data is handled after removal

- The Zoho Recruit connection for that employer is removed
- SmoothHiring stops calling Zoho Recruit APIs

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## Troubleshooting

| Issue | What to do |
|---|---|
| No Recruit in that login | Sign in with the Recruit admin org, then connect again |
| Hires not syncing | Open Configure and test the connection |

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## Related Pages

- [Connected Apps](/help/account-team/connected-apps)
- [Onboarding Workflow](/help/interviews/onboarding)

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## Contact Support

- In-app chat in the bottom-right corner of SmoothHiring
- Email: [support@smoothhiring.com](mailto:support@smoothhiring.com)
- First response: typically within 1 business day
- Hours: Monday–Friday, 9:00 AM – 6:00 PM Eastern Time

See [Contact Support](/help/billing-support/contact-support).