# How to Connect BambooHR to SmoothHiring

![Connected Apps in SmoothHiring](/files/help-connected-appsa93756.png)

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## Adding the App

![Connected Apps](/files/help-connected-appsa93756.png)

### Prerequisites

- A SmoothHiring employer account with access to **Settings → Account → Connected Apps**
- An account with BambooHR and permission to authorize apps

### Add the app from SmoothHiring

1. Go to **Settings → Account → Connected Apps**.
2. Find **BambooHR** under **HR / ATS**.
3. Click **Connect** and enter only your BambooHR subdomain (for example, `acme` for acme.bamboohr.com).
4. Sign in to BambooHR and allow access.
5. Return to SmoothHiring, then click **Configure** to set job sync and assessment mapping.

If adding the app fails, see [Troubleshooting](/#troubleshooting).

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## Usage

- Sync jobs between SmoothHiring and BambooHR
- Push assessment results into BambooHR
- Use **Configure** for Overview, Job Sync, and Assessment tabs

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## Removing the App

### Remove from SmoothHiring

1. Go to **Settings → Account → Connected Apps**.
2. Find **BambooHR** under **HR / ATS**.
3. Click **Disconnect** and confirm.

### Remove from BambooHR

Follow your provider's connected-apps or third-party access settings and remove **SmoothHiring**.

### Implications of removal

- Job and assessment sync stops
- Jobs and candidates already in SmoothHiring stay

### How user data is handled after removal

- The BambooHR connection and stored credentials for that employer are removed
- Historical SmoothHiring records are not deleted

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## Troubleshooting

| Issue | What to do |
|---|---|
| Wrong subdomain | Enter only the subdomain, not the full BambooHR URL |
| Sync errors | Open Configure and confirm job sync settings |

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## Related Pages

- [Connected Apps](/help/account-team/connected-apps)
- [Integrations Hub](/help/integrations-compliance/integrations)

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## Contact Support

- In-app chat in the bottom-right corner of SmoothHiring
- Email: [support@smoothhiring.com](mailto:support@smoothhiring.com)
- First response: typically within 1 business day
- Hours: Monday–Friday, 9:00 AM – 6:00 PM Eastern Time

See [Contact Support](/help/billing-support/contact-support).