# Managing Your Subscription & Plan

SmoothHiring offers flexible subscription plans designed to grow with your hiring needs. From startups making their first hire to enterprises scaling rapidly, there's a plan that fits your team size, volume, and feature requirements.

---

## Accessing Subscriptions

![Subscriptions and usage](/files/flow-feature-usage47a33c.png)

1. Navigate to **Settings** in the left sidebar.
2. Click **Account Settings**.
3. Select the **Subscriptions** tab.

The Subscriptions section has multiple views:

| View | Purpose |
|---|---|
| **Manage Subscription** | View your current plan, features, and renewal details |
| **View Subscriptions** | Browse and compare all available plans |
| **Subscription Dashboard** | Monitor feature usage and get upgrade recommendations |

---

## Subscription Plans

SmoothHiring offers three main subscription tiers:

### Starter Plan

**$149/month** or **$1,430/year** (save ~20% with annual billing)

*Enhanced hiring tools to get off the ground.*

| Feature | Limit |
|---|---|
| Active Job Postings | 5 per month |
| Team Members (Users) | 5 |
| Candidates per Job | Unlimited |
| Careers Page | ✓ |
| Interview Scorecards | ✓ |
| Self-Scheduling Interviews | ✓ |
| Knockout Questions / Auto-Rejection | ✓ |
| Resume Search | ✓ |
| Email Templates | ✓ |
| Support | Standard |

### Growth Plan

**$229/month** or **$2,198/year** (save ~20% with annual billing)

*Hire better together with a growing team.*

| Feature | Limit |
|---|---|
| Active Job Postings | 10 per month |
| Team Members (Users) | Unlimited |
| Candidates per Job | Unlimited |
| Everything in Starter | ✓ |
| AI-Powered Filtering & Recommendations | ✓ |
| Basic Candidate Benchmarks (Predictive Analytics) | ✓ |
| Automated Stage Triggers | ✓ |
| Candidate Fit Score / Ranking | ✓ |
| Candidate Recommendations | ✓ |
| Custom Hiring Pipelines | ✓ |
| Candidate Questionnaires | ✓ |
| Email Campaigns (Candidate Nurture) | ✓ |
| Support | Priority |

### Scale Plan

**$469/month** or **$4,502/year** (save ~20% with annual billing)

*Ultimate hiring control & flexibility.*

| Feature | Limit |
|---|---|
| Active Job Postings | Unlimited |
| Team Members (Users) | Unlimited |
| Candidates per Job | Unlimited |
| Everything in Growth | ✓ |
| One-Way Video Assessments | ✓ |
| Advanced Candidate Benchmarks (Predictive Analytics) | ✓ |
| Custom Hiring Pipeline | ✓ |
| Text Messages | ✓ |
| Multi-Format | ✓ |
| SmoothHiring Assessment Support | ✓ |
| Job Advertising Budgets | ✓ |
| Applicant Inbox | ✓ |
| Support | Dedicated Success Manager |

> **Note:** All plans include a **free trial** to get started. No credit card is required to begin.

---

## Monthly vs. Yearly Billing

SmoothHiring offers both monthly and yearly billing options:

| | Monthly | Yearly |
|---|---|---|
| **Billing frequency** | Charged each month | Charged once per year |
| **Savings** | — | ~20% discount |
| **Commitment** | Cancel anytime | Annual commitment |
| **Best for** | Testing the platform, short-term needs | Long-term hiring, budget predictability |

### Switching Billing Frequency

To switch between monthly and yearly:

1. Go to **Settings → Account → Subscriptions → View Subscriptions**.
2. Toggle between **Monthly** and **Yearly** using the switch at the top.
3. Compare prices for each billing option.
4. Select your preferred plan and billing frequency.

---

## Subscribing to a Plan

### New Subscription

1. Go to **Settings → Account → Subscriptions**.
2. Click **View Subscriptions** (or **Browse Plans**).
3. Review the three plans and their features.
4. Toggle between Monthly and Yearly billing.
5. Click **Choose Monthly Plan** or **Choose Yearly Plan** on your desired tier.
6. You'll be redirected to a secure Stripe checkout page.
7. Enter your payment details.
8. Complete the purchase.
9. Your subscription is activated immediately.

### Upgrading Your Plan

To upgrade to a higher-tier plan:

1. Go to **Settings → Account → Subscriptions → Manage Subscription**.
2. Click **Upgrade Subscription**.
3. Select your new plan.
4. The price difference is prorated for the remaining billing period.
5. Complete the checkout process.

### Downgrading Your Plan

To move to a lower-tier plan:

1. Go to **Settings → Account → Subscriptions → Manage Subscription**.
2. Click **Upgrade Subscription** (this shows all available plans).
3. Select the lower-tier plan.
4. The downgrade takes effect at the start of your next billing cycle.
5. You retain access to higher-tier features until the current period ends.

---

## Managing Your Subscription

### Viewing Your Current Plan

1. Go to **Settings → Account → Subscriptions → Manage Subscription**.
2. You'll see:
   - **Current Plan** — Your active plan name and tier
   - **Member Since** — When your account was created
   - **Next Payment** — Date of your next billing charge
   - **Amount** — The recurring charge amount
   - **Features in Your Plan** — Complete list of included features with limits

### Feature Usage Dashboard

The Subscription Dashboard shows how you're using your plan:

1. Go to **Settings → Account → Subscriptions → Dashboard**.
2. View usage cards for each metered feature:
   - **Active Job Postings** — How many of your allowed postings are in use
   - **Careers Page Jobs** — Number of jobs on your careers page
   - **Team Members** — Number of active users
   - **Candidates** — Candidates per job usage

Each card shows:
- Current usage vs. limit
- Usage percentage bar
- Color-coded status (green = healthy, yellow = approaching limit, red = at limit)
- Upgrade prompts when limits are reached

### Upgrade Recommendations

SmoothHiring analyzes your usage patterns and provides personalized upgrade recommendations:

- Suggestions appear when you're consistently near feature limits
- Recommendations highlight which higher-tier plan would benefit you most
- These are informational only — no automatic upgrades occur

---

## Canceling Your Subscription

To cancel your subscription:

1. Go to **Settings → Account → Subscriptions → Manage Subscription**.
2. Click **Cancel Subscription** (red button).
3. A confirmation dialog appears: *"Are you sure you want to cancel your subscription? You may lose access to premium features."*
4. Click **Yes, Cancel** to confirm, or **No, Keep It** to stay.
5. After cancellation, you retain access to paid features until the end of your current billing period.

> **Important:** Canceling a subscription does not delete your account or data. You can resubscribe at any time.

---

## Feature Comparison

Below is a comprehensive comparison of features across all plans:

| Feature | Starter | Growth | Scale |
|---|---|---|---|
| Active Job Postings | 5 | 10 | Unlimited |
| Careers Page Postings | Unlimited | Unlimited | Unlimited |
| Team Members | 5 | Unlimited | Unlimited |
| Candidates per Job | Unlimited | Unlimited | Unlimited |
| Branded Career Site | ✓ | ✓ | ✓ |
| Job Board Distribution | ✓ | ✓ | ✓ |
| Resume Parsing | ✓ | ✓ | ✓ |
| Candidate Automations | — | ✓ | ✓ |
| Candidate Questionnaires | — | ✓ | ✓ |
| Custom Pipeline Stages | — | ✓ | ✓ |
| EEO/OFCCP Reporting | — | ✓ | ✓ |
| Email & Calendar Integration | — | ✓ | ✓ |
| Interview Self-Scheduling | ✓ | ✓ | ✓ |
| Real-Time Analytics | — | ✓ | ✓ |
| Task Management | — | ✓ | ✓ |
| Advanced Questionnaires | — | — | ✓ |
| Assessment Integrations | — | — | ✓ |

---

## Related Pages

- [Billing & Payments](/help/billing-support/billing-payments) — Payment methods and invoices
- [Contact Support](/help/billing-support/contact-support) — Help with subscription questions
- [Careers Page](/help/careers-branding/careers) — Included in all plans
- [Team Collaboration](/help/integrations-compliance/team-collaboration) — User management per plan